LATEST SAP C-C4H51-2405 EXAM DISCOUNT, LATEST C-C4H51-2405 LEARNING MATERIAL

Latest SAP C-C4H51-2405 Exam Discount, Latest C-C4H51-2405 Learning Material

Latest SAP C-C4H51-2405 Exam Discount, Latest C-C4H51-2405 Learning Material

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SAP C-C4H51-2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 2
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 3
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 4
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 5
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q27-Q32):

NEW QUESTION # 27
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.

  • A. Registered products
  • B. Service contracts
  • C. Installed bases
  • D. Contacts

Answer: B,C


NEW QUESTION # 28
Which objects can be assigned in the covered objects facet of a contract? Note: There are 2 correct answers to this question.

  • A. Categories
  • B. Installed base
  • C. Account
  • D. Products

Answer: B,D


NEW QUESTION # 29
Which object can you assign to a ticket template when you are using maintenance plans?

  • A. Service category
  • B. Reference date
  • C. Maintenance plan condition
  • D. Registered product

Answer: A


NEW QUESTION # 30
Which of the following apply to time recording? Note: There are 3 correct answers to this question.

  • A. Time recording can be done without assignment to a ticket.
  • B. Time sheets can be submitted for approval.
  • C. Automatic time recording can be done by choosing "Start recording" and "Stop recording".
  • D. Code list restrictions are not possible for the Time Type field.
  • E. You can activate Microsoft Outlook integration for time recording.

Answer: A,B,E


NEW QUESTION # 31
Which of the following can you use to explore released APIs?

  • A. SAP Business Accelerator Hub
  • B. SAP Integration Suite
  • C. SAP Application Interface Framework

Answer: A


NEW QUESTION # 32
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